Binge Working Could Decrease Your Effectiveness Everything in moderation is allowed, however, when you're binge doing anything, you've already gone to an extreme —and extremes are never good.

Thanksgiving is a time of reflection and it's a great moment to strengthen relationships.

In a growing independent insurance market, you want to make sure you separate yourself from the competition. Excellent customer service is one of the things that puts the spotlight on your agency.

How to Improve Agency-Client Communications for the Win? Smooth, ongoing communication is essential in business. Being an independent insurance agency owner, you must know it requires commitment and organization to make[...]

Why Keeping Ongoing Communication Is Essential to Your Success One of the primary client complaints regarding their insurers is that they lack in the communications department. According to research from EY, consumers[...]

With so much competition, it can be hard for small businesses to stay top of mind. As an independent insurance agency owner, you can implement strategies that will help you stay relevant in the market.

How to Gain Referrals and Strengthen Your Business Word of mouth is a powerful thing. People are more likely to purchase from a particular business when they've been referred by someone else, whether it is a friend, a[...]

Independent Insurance Agents Should Understand Cyber Security Did you know that in 2017 there were over 2.5 billion data breaches? That is a ridiculously high number, but that doesn't make it less accurate. You can also[...]

E&O Claim Triggers to Watch Out For When you start your independent insurance agency, the last thing on your mind is the possibility of being involved in a lawsuit. E&O insurance is a must as it can save the day when it[...]

Managing Policy Cancellations Whether you've been an independent insurance agent for years or you're new to it, one thing you can be sure of; at some point, you will have a client that will decide to cancel their[...]