When an independent insurance agency takes over a client’s policy through an agent of record (AOR) letter, there may be concerns about potential coverage deficiencies. Some agencies consider adding disclaimer language[...]

Cold calling is largely ineffective, with less than 2% of calls resulting in a meeting, according to The Harvard Business Review. Meanwhile, text messages boast a 45% response rate compared to just 8% for emails,[...]

Mergers and acquisitions (M&A) within the insurance industry continue to surge, creating significant opportunities for both buyers and sellers. To maximize the benefits of this dynamic market, it's essential to[...]

Starting an independent insurance agency is a challenging yet rewarding endeavor. Success requires providing clients with unique services and value that set your agency apart. While the journey can seem overwhelming,[...]

Brain drain occurs when experienced employees retire or leave for competitors, taking invaluable industry knowledge with them. For independent insurance agencies, this presents a significant challenge. Many[...]

Social media has become an essential tool for independent insurance agencies to connect with clients, showcase expertise, and grow their business. With the rise of artificial intelligence (AI), managing social media has[...]

In today's evolving independent insurance agency landscape, leadership is no longer reserved for top executives. Agencies are increasingly recognizing the importance of fostering leadership skills at all levels,[...]

Making the transition from a captive agent to an independent agency owner is a bold move that offers both freedom and new challenges. As your own boss, you’ll need discipline, vision, and strategic planning to build a[...]

Over the past decade, mergers and acquisitions (M&A) in the insurance brokerage industry have been making headlines. In 2023, there were 555 announced transactions, marking a 44% decline from the 977 deals in 2021.[...]

Catastrophic (CAT) events are becoming more frequent and costly. Over the past five years, the National Centers for Environmental Information (NCEI) has recorded over 20 such events annually, with damages totaling[...]