Agency owners need always to be looking at the big picture and be ready for anything. One way to prepare your independent insurance agency for the future is to embrace technology and strengthen client relationships.

There's more to being a successful entrepreneur than running a business. The foundation of entrepreneurship is innovation. Much of your success will come from taking calculated risks while also understanding the[...]

The profitability of your business comes down to innovation, efficiency, and budget management. To grow and succeed as an independent agency owner, you need to run a tight ship. Develop a business plan with clear and[...]

We talk a lot about the methods and channels to reach your audience, but all the marketing tactics in the world won't make a difference if you don't have a unique sales proposition. Before you worry about how you will[...]

Two years ago, arranging online networking events seemed inconceivable. Surely, in-person interactions would lead to more valuable connections? We've learned from the past two years of remote working and online events[...]

Feedback is essential in growing your agency, especially in an industry like insurance, where customer service and building strong relationships with clients are crucial.

Anytime a client - or potential prospect - comes into contact with your brand, your brand personality should shine through. Office atmosphere can play an important role in defining your brand and differentiating your[...]

Delivering a positive client experience will build a strong brand reputation and client loyalty. While each client is different, there are three universal client service principles that go a long way to meet client[...]

There’s a lot of prep-work and pre-planning involved in starting a business and defining your audience demographic, but not enough about putting your plan into action. We emphasize writing a strong business plan that[...]

Being a great captive agent and selling insurance is one thing; running your own agency is entirely different. However, there is a natural progression from a captive to an independent agent. Affordable American[...]