Cold calling is largely ineffective, with less than 2% of calls resulting in a meeting, according to The Harvard Business Review. Meanwhile, text messages boast a 45% response rate compared to just 8% for emails,[...]

Catastrophic (CAT) events are becoming more frequent and costly. Over the past five years, the National Centers for Environmental Information (NCEI) has recorded over 20 such events annually, with damages totaling[...]

In today’s fast-paced business world, effective leadership is more critical than ever. However, even the most seasoned leaders can face challenges in honing their leadership skills. This is where leadership coaching[...]

The use of the word “blanket” in the context of additional insured endorsements on certificates of insurance (COIs) has been a subject of debate. Some insurance professionals believe it is permissible to reference[...]

As seasoned producers approach retirement, agencies must invest in nurturing new talent to ensure continued growth. A strategic approach to helping new producers validate — where their commissions match the cost of[...]

Process analysis is a valuable tool that can make your insurance agency more effective and efficient. By mapping out the steps in your business, you can identify areas where improvements can be made, helping you to[...]

As remote work becomes a permanent fixture, employers face new complexities. From compensation dilemmas to increasing surveillance, here's how to conquer the challenges of managing a remote workforce in 2024.

Working in the insurance industry comes with great responsibility as insurance decisions can have a significant impact on individuals' lives. Independent insurance agents require a unique skill set that sets them apart.[...]

Are you looking to become an independent insurance agent? There are many traits and characteristics that a great independent insurance agent should possess to be successful. However, three of the most important traits[...]

Running an agency can be hectic, and with the challenges faced in today's work environment, it can be hard to stay organized. However, streamlining how you utilize your customer relationship manager (CRM) or agency[...]