In today’s mobile-driven world, where Americans spend an average of over 4 hours daily on their phones, having a mobile app for your insurance agency could be a game-changer. As technology evolves, customers expect[...]

No matter the size of your workforce, an up-to-date employee handbook is crucial for setting clear expectations, protecting your company legally, and ensuring consistent treatment of employees. A well-drafted handbook[...]

As the insurance industry undergoes rapid changes, independent agency owners must evolve into leaders. Explore three key reasons behind this shift and discover four essential keys to successful agency leadership.

In today's ever-changing labor market, understanding compensation is crucial for organizations aiming to stay competitive. As we approach 2024, real wage growth emerges as a vital concept, with projections indicating a[...]

In the dynamic world of business, client relations play a pivotal role in determining success. Proactive customer service stands out as a valuable strategy to foster improved relationships and fuel growth. Regardless of[...]

When envisioning the ideal office, a familiar image often comes to mind — one that is unassuming yet impactful, traditional yet uncomplicated — a space perfectly suited for the industry's requirements. However, as times[...]

The independent agency system is currently witnessing its most significant wealth transfer to date, and traditional privately owned retail independent insurance agencies are facing a disadvantage in the realm of mergers[...]

Are you looking to grow your independent agency but need help knowing where to start? Targeting the right audience is essential for success, but it can be tough to figure out who to focus on. The good news is that there[...]

According to the Big "I" 2022 Market Share Report, independent agencies are the clear leaders in commercial lines and also place 37% of all personal lines premiums. Overall, independent agents place approximately 62% of[...]

Those who put in the time and effort might reap the rewards in the lucrative industry of insurance. The initial phases of a new venture are often the most challenging. While it does become simpler after you've gotten[...]