AAI | Blog

Start 2021 with Better Team Communication

Written by AAI | Dec 30, 2020 6:00:00 PM

5 Ways to Improve Team Communication in 2021

Good communication is one of the secrets of an effective team. It helps get things done and establish strong relationships. Better communication leads to lower turnover rates and happier employees. Although effective communication can be a struggle at times, there are many ways to improve it.

These tips can improve your team communication in 2021 and allow you to become a more effective team.

Establish Trust-Based Relationships

As an employer, you want your employees to feel like they can trust you. Show your employees you care about their wellbeing and the work they do at your independent insurance agency. Let them know you support them and can come to you when they face challenges. The more your employees trust you, the easier it will be to communicate.

Be in Touch Regularly

Whether you're working at the office or from home, keeping in touch regularly with your employees is pivotal to improving communication and establishing a good relationship with your team. Set up weekly or monthly 1-on-1 sessions. As an independent insurance agency owner, you might not be able to meet weekly with every employee but be sure to do so with those who report directly to you. Ensure they replicate that model with those who account to them and have a full staff meeting at least once a month.

Be Aware of Your Team Members' Strengths and Weaknesses

Mapping out all your team members' strengths and weaknesses —including your own— allows you to work better as a team. Understanding everyone's skills makes it easier to assign tasks, streamline communication, and help everyone thrive.

Set Clear Expectations

Be upfront about what you expect from your team. Implement regular follow-ups to check in on progress and adjust expectations as needed.

Be Thoughtful When Providing Feedback

Constructive criticism helps your team grow, but the way you communicate it makes a big difference. Even when your feedback might be sensitive to discuss, thoughtfully sharing it will make it easier to digest. Remember. You want your words to build them up, not tear them down.