Motivated staff members are one of the keys to success for any business. As a business owner, it is crucial that you keep this in mind. Having the ability to keep the people that work with you motivated and engaged is an incredibly valuable skill and one that can take your business to the next level.
For a business to run smoothly, your employees must be invested in the success and growth of the company, but making this happen can be challenging. Here are a few tips to help you get on the right track:
Providing your staff with feedback in a consistent manner is a great way to let them know you're interested in their work and how they perform it. Always highlight the positive but be sure to make room for constructive criticism, as this can push them to grow. Making this a regular practice is highly recommended. Doing it once a year will not have the same impact and will certainly not render the same results.
We always want to get people involved when we have good news to share but not so much when the news isn’t as positive. Every small business will go through hardships. If you have a team that has your back, allow them to have your back even during tough times. Never withhold important information. Letting them into the details of the situation will make them feel involved and will also provide an opportunity for everyone to work as a team. Being left out could be demoralizing for your employees.
Giving feedback is great, but getting it is also beneficial. Ask your employees for suggestions and solutions whenever possible. That shows you care about what they have to say. You are the leader, and they know that but not everything is in your hands. Let them know they too have the power to impact the business positively.
When you start an independent insurance agency, creating an environment that fosters engagement and growth, and that keeps people motivated is one of your responsibilities. Investing time and effort in this will pay off.